Progress on equity will be judged by the benefits delivered and risks mitigated, not by the volume of activity undertaken.
What success looks like
- More equitable access,experience and outcomes forpatients, particularly whereunwarranted variation exists.
- Improved staff experience,inclusion and psychological safety,especially for groups with pooreroutcomes.
- Better ways of working for staffand patients, with stronger teameffectiveness, retention andperformance.
How we will measure progress
- Population equity measures covering access, experience and outcomes, disaggregated where appropriate.
- Divisions to define insight-driven, high impact areas for improvement specific to their patient population.
- Workforce indicators, including WRES, WDES, Staff Survey and key workforce metrics.
- Qualitative insight from patient engagement, staff networks and lived experience, used alongside quantitative data to inform action and escalation.
Where accountability sits
To reflect the different delivery contexts of each pillar, accountability is proposed as follows:
