AttendAnywhere video consultations guidance and FAQs for patients

AttendAnywhere is a web-based platform that allows us to offer secure video appointments to patients.

We have introduced video appointments to help us carry on seeing patients during the current coronavirus outbreak.

All you need is:

  • an internet enabled device, like a smartphone or tablet, or a computer or laptop with webcam, microphone and speakers 
  • a reliable internet connection
  • Chrome or Safari web browser.
  • A quiet and private place to have your appointment

Please watch this short video to help you understand how your video appointment will work:

https://www.youtube.com/watch?v=o-64JK4nLuE

Before your appointment

Find out more information by visiting AttendAnywhere information page.

Before your appointment please click on this link to test your equipment using a test call. If the test call doesn't work please contact the department that made the appointment for you.

To attend your appointment

Click on the URL link within the patient information leaflet you received via email.

  • You will be asked to complete some checks and then directed to the clinic waiting room. 
  • When you are ready to start your video appointment, click 'start video call'. 
  • You will be asked to undertake your checks again. Make sure you complete all details including your date of birth and a number we can call you back on if there are any difficulties.
  • Don't forget to tick the small box at the bottom of the registration screen.
  • We will not store the details you submit and any details will be transferred securely.
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