January 2025
Service Provider
Cambridge University Hospitals NHS Foundation Trust
Headquarters:
Addenbrooke’s and The Rosie Hospitals
Hills Road
Cambridge
CB2 0QQ
Introduction - Our Hospitals and Services
Cambridge University Hospitals NHS Foundation Trust (CUH) provides accessible, high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. The Trust is recognised as a centre of excellence and innovation with many of the hospital specialists being leaders in their field. CUH also provides satellite and outreach services at other locations to meet the needs of patients, e.g. in other hospitals, GP practices, and in patients’ homes. On occasion we outsource treatment to the independent sector although we retain notes about our patients and ensure robust handovers of care. Models of care at CUH have been continually developed during the covid pandemic or recovery phases, and virtual wards will also feature in our care delivery strategy going forward, including opportunities to monitor or treat patients in their own homes (e.g home telemetry service)
Our commitment to our patients and our community is as an open, accountable and responsive organisation that fosters patient and public involvement. The Trust achieved NHS Foundation Trust status in July 2004 and as such has a Council of Governors and a membership of approximately 20,000. This comprises of patients, staff and members of the public who are actively involved with the Trust, ensuring that our services reflect the needs of those using them.
Our headquarters is Addenbrooke’s and the Rosie Hospitals in Cambridge. Addenbrooke’s Hospital provides emergency, surgical and medical care for local people and is the Major Trauma Centre (MTC) for the East of England. It is also a regional centre of excellence for specialist services such as transplantation, cancer, neurosciences, paediatrics and genetics. Based on the same site as Addenbrooke’s, the Rosie Hospital is a women's hospital and the regional centre of excellence for maternity care.
Our Vision and Future
CUH's vision is to improve people's quality of life through innovative and sustainable healthcare. CUH is well positioned to enable the integration of our three core activities of clinical care, research and teaching through its position as:
- A local District General Hospital for the Cambridgeshire community;
- A specialist hospital on a supra-regional and national basis;
- A teaching hospital for the University of Cambridge; and
- A major academic and clinical research centre
CUH’s mission to provide outstanding care, teaching and research, with a local focus is supported not only through the high calibre of its workforce and continuing service innovation but as a partner organisation in the development of Cambridge’s biomedical campus. Royal Papworth Hospital’s relocation to the Campus in 2019/20 as well as Astra Zeneca’s decision to position their headquarters on the campus provides opportunities for collaboration in continuing healthcare excellence.
CUH’s Strategy
We set out an ambitious agenda for care, learning and research for the next three years, articulating the next phase of longstanding priorities as we come out of the pandemic, such as:
- Tackling the backlog and long waits for planned care
- Providing emergency care to a growing and ageing population
- Building a culture of continuously improving outcomes, experience, value and equity
- Conducting world-leading research with academic and industry partners
- Ensuring we are sufficiently staffed, and that all our staff feel equally valued and can thrive
We also set out opportunities to realise our potential over the next three years, under 3 key strategic programmes (Improving patient care, Supporting our Staff and Building for the future) to promote:
- Working more closely with primary, community and social care partners, and using technology, to help patients to stay well at home
- Working more closely with other hospitals in our region to increase local access to specialised services
- Tackling inequalities in access to, experience of, and outcomes from our services between different patient groups
- Delivering major new hospital builds on the CBC: Cambridge Children’s and Cancer Research hospitals
- Reducing our carbon emissions on the way to NHS net zero to tackle the climate emergency
All three programmes are focused on improving the quality, safety and experience of care for our patients. The Board believes the programmes are complementary and together will support the delivery of the strategy.
Our Values
Our values are 'Together - Safe, Kind and Excellent', and are at the heart of patient care, defining the way we work and behave.
Partnership Working
Our commitment to build and maintain strong and collaborative relationships with the research community, NHS and social care organisations supporting our aim to ensure patients get the right care in the right place at the right time. We are a key member of the Integrated Care Board (ICB) serving a million people across Cambridgeshire and Peterborough.
Registration with the Care Quality Commission
The Trust is registered with the Care Quality Commission (CQC) to deliver the regulated activities at the set locations as described below. The Trust is committed to the ongoing maintenance of compliance with the Care Quality Commission's 'Fundamental Standards' and will monitor compliance against the standards on an ongoing basis through internal monitoring processes. View Care Quality Commission's fundamental standards. (opens in a new tab)
If you require any further information about our services, have any concerns regarding your care or would like to make a comment or complaint, please visit our Patient Advice and Liaison Service (PALS).
Regulated activities and Locations
The Trust is registered with the Care Quality Commission to provide the following regulated activities in the following locations:
1. Surgical procedures
Location: Addenbrooke’s and The Rosie Hospitals, Hills Road, Cambridge, Cambridgeshire, CB2 0QQ.
Addenbrooke’s and The Rosie Hospitals provide general and specialist adult and paediatric surgery in Cambridge on an inpatient, day case and outpatient basis as well as for emergency patients and has in excess of 37 operating theatres to support this activity.
Surgical specialties provided include General Surgery, Ear, Nose and Throat, Ophthalmology, Oral and Maxillofacial Surgery and Orthodontics, Orthopaedics and Trauma, Plastic Surgery, Transplantation, Urology, Neurosurgery, Gynaecology and Paediatric Surgery.
The Trust has a large Anaesthetic Department to support the surgical services offering general, local and regional anaesthetic techniques to patients, in addition to the provision of a designated Pain Management Service.
Location: Princess of Wales Hospital, Lynn Road, Ely, Cambridgeshire, CB6 1DN.
The Trust performs day case surgery at the Princess of Wales Hospital in Ely. A range of surgical specialties are provided including Maxillofacial, Plastics, Orthopaedics, General Surgery, Chronic Pain interventions and Urology, using a mix of general and local anaesthetic techniques. The service is provided to patients from age 18 and above who are suitable for day surgery.
Location: Cambridge IVF, Kefford House, Maris Lane, Trumpington, Cambridge, CB2 9LG.
Cambridge IVF is a purpose built assisted conception unit that opened in September 2011. It offers a range of fertility treatments to NHS patients from across the East of England and to those funding their own care. The service includes procedure rooms/recovery, scanning and laboratory facilities in addition to private areas for counselling and confidential discussions. The unit is licensed and regulated by the HFEA, however as Cambridge IVF also undertakes egg collection and embryo transfer this location is also registered under the Surgical Procedures regulated activity.
Key Satellites (Surgery)
Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon, Cambridgeshire PE29 6NT.
All satellites at which surgical specialties are supported are given in the appendix.
Cambridge Movement Surgical Hub, (CMSH), Robinson Way, Trumpington. This unit specialises in the care of orthopaedics and neurosurgery. There are 40 inpatient beds and a pre-admission area, the wards are P2 & Q2. During operational pressures, a designated number of beds on ward Q2 with distinct staffing requirement(s) beyond the ring-fenced elective capacity may support the care of patients medically fit for discharge.
2. Treatment of disease, disorder or injury
Location: Addenbrooke’s and The Rosie Hospitals, Hills Road, Cambridge, Cambridgeshire CB2 0QQ.
The Trust provides emergency, medical and surgical services for the treatment of disease, disorder or injury on an inpatient, day case and outpatient basis for both elective and emergency patients of all ages.
Addenbrooke’s Emergency Department deals with emergency admissions of all types, including those patients who are referred by their GP or who self-present, or are brought in by the Ambulance service. The Emergency Department has a dedicated paediatric area for the assessment and treatment of children.
CUH became the regional Major Trauma Centre (MTC) on 2 April 2012 as part of the East of England Trauma Network. The multi-disciplinary team work together with a network of emergency departments, acute and specialist hospitals, the ambulance service and others to provide dedicated trauma care capabilities around the region.
Medical specialties provided by the Trust include a wide range of specialist and non-specialist services including Acute Medicine, Respiratory, Allergy, Cardiology, Clinical Pharmacology, Dermatology, Endocrinology and Diabetes, Gastroenterology and Endoscopy, Genito-urinary medicine, Hepatology, Medicine for the Elderly, Metabolic Bone Disease, Metabolic Medicine, Renal Medicine, Rheumatology, Neurology, Rehabilitation, Disablement Service, Stroke services and Oncology.
The provision of treatment for disease, disorder and injury is supported by established Physiotherapy, Speech & Language Therapy, Occupational Therapy, Radiology, Pharmacy and Dietetic Services. The Cambridge Infusion Centre was also opened in 2021. In addition, critical care facilities are provided including an Adult Intensive Care Unit, a High Dependency Unit, a Neuro Critical Care Unit and a Paediatric Intensive Care Unit.
Various outpatient clinics are provided at regional hospitals; these include patients on the organ transplant pathway (Transplant Outreach Clinics)
Location: Royal Papworth Hospital, NHS Foundation Trust, Papworth Road, Cambridge Biomedical Campus, Cambridge, Cambridgeshire CB2 0QQ.
A temporary ward is provided at Royal Papworth Hospital over the winter period.
Location: Princess of Wales Hospital, Lynn Road, Ely, Cambridgeshire, CB6 1DN
Outpatient activities are provided at The Princess of Wales Hospital; these include Maxillofacial, Dietician and physiotherapy services and patients on the organ transplant pathway.
Location: Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon, Cambridgeshire, PE29 6NT
Various outpatient clinics are provided at Hinchingbrooke Hospital; these include patients on the organ transplant pathway and those attending cardiovascular and metabolic outpatient clinics.
Location: Kefford House, Maris Lane, Trumpington, Cambridge, CB2 9LG
In addition to the IVF services provided at Kefford House, satellite pharmacy services are also provided at this location.
Key Satellites (Dialysis Units)
Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon, Cambridgeshire PE29 6NT
West Suffolk Hospital, Hardwick Lane, Bury St Edmunds, Suffolk IP33 2QZ
Queen Elizabeth Hospital, Gayton Road, Kings Lynn, Norfolk PE30 4ET
Cambridge Dialysis Unit, Unit E, Beadle Industrial Estate, Cambridge CB5 8PD.
The Trust operates four dialysis units in addition to the unit based at the main Addenbrooke’s location. These are based at Hinchingbrooke Hospital, Queen Elizabeth Hospital King’s Lynn, West Suffolk Hospital and at Cambridge Dialysis Unit, a purpose-build centre in Cambridge. These units provide renal replacement therapy for patients with renal failure in East Anglia.
All satellite sites of Addenbrookes Hospital at which treatment of disease, disorder or injury are supported are given in the appendix.
3. Maternity and midwifery services
Location: Addenbrooke’s and The Rosie Hospitals, Hills Road, Cambridge, Cambridgeshire, CB2 0QQ.
The Trust provides full maternity services through the Rosie Hospital including antenatal, intra-partum and post-natal care. It currently undertakes approximately 6,000 births annually.
Facilities include Antenatal and Postnatal wards, an Outpatient facility, Fetal Assessment Unit, Scan Department, Theatre suite, Delivery Unit (including home-from-home facilities and a birthing pool), Neonatal Intensive Care Unit (NICU) including Special Care Baby Unit (SCBU) and Community Neonatal Team.
In addition, the maternity service provides the Rosie Birth Centre which includes birthing rooms and postnatal beds for the delivery of midwifery led one-to-one care.
A comprehensive anaesthetic service supporting both elective and emergency procedures is provided, in addition to a pain management service including a 24 hour epidural service for labour.
Teams of Community Midwives are based at The Rosie Hospital, providing antenatal and postnatal care to the women of Cambridge and the surrounding geographical area; the details of community teams are given in the appendix.
4. Termination of pregnancies
Location: Addenbrooke’s and The Rosie Hospitals, Hills Road, Cambridge, Cambridgeshire, CB2 0QQ.
As a part of the Trust's gynaecological services, a termination of pregnancy service is provided. The service offers both medical and surgical termination of pregnancy. Advice and support is also provided by specialist nursing staff, a midwifery counselor and bereavement coordinator.
5. Diagnostic and screening procedures
Location: Addenbrooke’s and The Rosie Hospitals, Hills Road, Cambridge, Cambridgeshire CB2 0QQ.
Our main pathology services are based in Cambridge at Addenbrooke’s hospital and The Rosie Hospital and offer a comprehensive range of services including Clinical Biochemistry and Immunology; Histopathology and Cytology; Clinical Microbiology (which is provided by United Kingdom Health Security Agency (UKHSA) on site); Serum Screening; Clinical Haematology and Blood Transfusion; Tissue Typing, Tissue Bank, Point of Care Testing, Haematopathology and Oncology Diagnostics, Mortuary and Medical Genetics service.
A wide range of diagnostic and screening procedures including X-ray, Ultrasound, CT, MRI, PET/CT, endoscopy and other specialist imaging techniques are provided at Addenbrooke’s Hospital and The Rosie Hospital and the locations detailed below to patients of all ages. The community diagnostic centre at the Princess of Wales Hospital offers ‘one-stop’ appointments where diagnostic and outpatient appointments can be combined, or urgent imaging is required to bypass ED attendances.
Note: The regulated activity of "diagnostic and screening procedures" also encompasses physiological measurement, where equipment is used, e.g. measuring blood pressure using a sphygmomanometer. Therefore, all of the Trust's individual locations are registered to provide this activity.
Location: Princess of Wales Hospital, Lynn Road, Ely, Cambridgeshire, CB6 1DN.
Location: Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon, Cambridgeshire, PE29 6NT.
Location: Kefford House, Maris Lane, Trumpington, Cambridge, CB2 9LG.
Location: Wisbech Community Diagnostic Centre (CDC), North Cambridgeshire Community Hospital, Wisbech, PE13 3AB
Additional satellites are listed in the appendix.
6. Accommodation for people who require treatment for substance misuse
Location: Addenbrooke’s and The Rosie Hospitals, Hills Road, Cambridge, Cambridgeshire CB2 0QQ.
In conjunction with Cambridge and Peterborough NHS Foundation Trust (CPFT), the Trust provides a service to patients who require treatment for substance misuse, mainly alcohol and drug-related problems. Patients are screened, both on an elective and non-elective basis e.g. through the Emergency Department. There is a specialist Drug and Alcohol Liaison Nurse (DALN) and a consultant for Substance Misuse who assess patients with alcohol or substance misuse problems in order to facilitate safe management of their addiction whilst in hospital and also liaison with community services when discharged.
7. Assessment or medical treatment for people detained under the Mental Health Act 1983
Location: Addenbrooke’s and The Rosie Hospitals, Hills Road, Cambridge, Cambridgeshire CB2 0QQ.
The Trust cares for patients detained under the Mental Health Act who need hospital treatment. The liaison psychiatry service ensures that patient's mental health needs are met whilst they are in hospital. The Trust has appointed a Consultant Child and Adolescent Liaison Psychiatrist, within Children's Services.
The Trust liaises with the relevant mental health trust to prepare for a patient's discharge. The Trust has 24-hour cover to deal with psychiatric emergencies and to provide a review on request.
8. Independent Providers
Cambridge University Hospitals NHS Foundation Trust is committed to working closely and collaboratively with the independent healthcare sector by providing increased healthcare capacity in our region to continue safe and effective NHS treatment.
Our commitment includes provision of staff and expertise to the independent hospital sector supporting:
- oncology services (surgery and medical care),
- access to radiofrequency ablation,
- Clinical immunology outpatient care.
Furthermore, we are committed to developing and delivering adjusted care pathways utilising expertise from our allied healthcare professionals (e.g. phlebotomists, therapists and pharmacists) in order to support the continuation of treatment for our patients with our colleagues in the independent sector.
Providers that we will be working with CUH include:
Nuffield Health Cambridge Hospital, of Trumpington Road, Cambridge, CB2 8AF, part of Nuffield Health whose registered office is at Epsom Gateway, Ashley Avenue, Epsom, Surrey KT18 5AL
Spire Healthcare Limited trading as Spire Cambridge Lea Hospital, whose registered office is 3 Dorset Rise London EC4Y 8EN
Nominated Individual
The Trust's nominated individual responsible for overseeing all registered activities in all locations is:
Mr. Roland Sinker
Chief Executive
Cambridge University Hospitals NHS Foundation Trust
Hills Road
Cambridge
CB2 0QQ
Trust telephone number: 01223 245151
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