Rapid response team | Cambridge University Hospitals
 
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The rapid response team (previously critical care outreach) is a team of experienced nurses and doctors with knowledge in critical care, who give help and advice to nurses, junior doctors and physiotherapists working on our wards.

When ward nurses are concerned that their patient's health is deteriorating, they contact the rapid response team (RRT). The team is led by a consultant and is available 24 hours a day to attend any medical emergency or unwell patient in the hospital. One of the team visits the patient urgently to assist the ward team, giving care and treatment to patients that are starting to show some signs of deterioration in order to prevent them from getting worse.

If the patient continues to deteriorate, the team may help to transfer patients to the intensive care unit (ICU) or intermediate dependency area (IDA) where they can have specialised care.

The intensive care unit can be a scary and emotional experience for some patients. Sometimes patients can feel anxious when they're transferred back to the ward, others may be very weak after being so ill. A member of the RRT reviews all patients that have been discharged from ICU, to make sure they continue to make good progress medically, physically and psychologically.

We are here to make sure that every unwell patient gets the right treatment at the right time, with the right professionals. We also support patients in their transition from intensive care to the ward area.

rapidresponseteam@addenbrookes.nhs.uk