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You made a difference award winners - May

22 June 2018
A ward manager nominated for the support she provides to her staff and a play specialist who designed a doll for a four year old facing a leg amputation are the recipients of May’s Your Made a difference award.

Clare HamesClare Hames, joined the Trust’s nursing staff in March 2010, Clare worked on ward L4 as a band five and band six nurse, she also spent a few years as a colorectal cancer specialist nurse which she thoroughly enjoyed. Clare was able to bring the skills and knowledge she gained from this role back to her role on L4 where she is now responsible for the safety, holistic and medical care given to 32 surgical patients as well as managing and supporting 48 members of staff within her team. Her hard work and drive has been reflected in her ward, L4, winning ‘best ward’ at the International Nurses Day earlier this year.

Colleagues describe Clare as ‘upholding the Trust values and providing the best possible care for her patients whilst making the working environment a friendly place that patients feel safe and relaxed.’

Her nomination read: ‘Clare is an amazing ward manager and an absolute superstar! She has been our manager for almost a year now and it has been great for the ward, with morale improving immensely. Clare is a real people person and deserves recognition for her excellent management skills, she’s amazing at providing support and is never too busy to acknowledge and praise her staff. She makes sure that we are all growing in our chosen career paths and makes us feel that we are contributing to the best of our ability when performing our tasks and responsibilities. Clare even started a ward-based ‘employee of the month’ award which has been great for staff morale as it makes us see that our efforts are appreciated.  Clare is an inspiration and we are proud to work with her.’


Karen Barnes joined CUH in January 2004 and began her role as C2’s paediatric oncology and haematology play specialist in October 2010, a unique role within the trust. She works alongside a team of nursery nurses, who provide play cover for the children seven days a week.

As a play specialist, her role is to prepare the childKaren Barnesren for any procedure they may have to encounter during their hospital stay, ranging from injections and blood tests to radiotherapy, chemotherapy and surgical procedures. Her role is also to support the parents and enable them to better cope with what their child is facing. Karen uses play and other techniques such as distraction, to make the procedures easier and less frightening for children and has a key role in helping to make sure that all aspects of the child’s care run smoothly.

Colleagues said: ‘she is a key member of C2’s team in delivering together - safe, kind and excellent care to our children and their families. Karen constantly has to think ‘outside of the box’ as all children respond differently, so what works well for one, does not necessarily work well for the other’

‘A young patient was due to have an above leg amputation following courses of chemotherapy so, a few weeks ago, Karen arranged to have a large Tinkerbell doll altered by the prosthetics team to mimic the same amputation. The doll also demonstrated the future prosthetic to allow the four-year-old to normalise to the fact she will be losing her leg.  Karen has gone out of her way to make this very daunting and scary experience as normal and easy to talk about as possible.’