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These are the kind of skills and attitude we expect from all our HSWs.
Staff profile block: 

Kevin Vockins

Healthcare assistant
Kevin Vockins

I try to give every patient the care and respect I gave when caring for my father.

Skills

  • Good communication and listening skills
  • Ability to
    • follow verbal and written instructions
    • respect patient dignity, wishes and beliefs
    • promote patient independence
    • work as part of a team
    • prioritise and organise own workload to provide quality care to patients
    • maintain accurate and complete written records
    • keep sensitive information confidential at all times but know when to pass on information on a need to know basis only

Attitude

  • Compassion and commitment
  • A caring, empathetic and approachable nature
  • The ability and desire to take own initiative whilst recognising own limitations
  • A respectful attitude to patients and colleagues with the desire to work with people of all ages and from all backgrounds