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Contacting us by email

Please note: we are unable to offer specific advice to members of the public regarding their medical conditions. If you require medical advice please contact your General Practitioner (GP)

Alternatively, please contact NHS 111. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

The Trust has in place a policy of obtaining patient consent either verbally or in writing before using email as a method of communication. This consent is either taken over the phone or face to face.

If we receive an email from you and we do not have your consent to use your email address, we may contact you by telephone or by letter when responding to your enquiry.

Some departments have listed their e-mail contacts on this website - please do not misuse these or send 'junk mail' because it distracts them from patient-focused work.

Please don't send confidential information via e-mail unless it is within the NHSnet only - this is an insecure route.

Trust e-mail addresses are: firstname.surname@addenbrookes.nhs.uk